WAVES ENTERPRISES Hierarchy
(Model set up I...likely to increase with demand)
Our Organizational Structure
A flexible and scalable model designed to deliver excellence across all operations
Supervisor Desk Staff
Oversees all desk operations, ensures quality standards, and manages team performance
Tele Caller
Primary point of contact for customer communication and initial debt recovery outreach
Desk Staff Office Asst.
Handles administrative tasks, documentation, and coordinates between field and office
Field Staff
Conducts on-ground verification, customer visits, and physical asset inspections
Receptionist
Manages front desk operations, visitor handling, and communication routing
Skip Tracer
Specialized in locating difficult-to-find debtors using advanced tracking techniques
Flexible & Scalable Structure
Our organizational model is designed to scale efficiently with increasing demand. We can rapidly expand teams while maintaining quality standards and operational excellence.